SUBSCRIPTION BILLING POLICY

Subscription billing

When you use your Augmenta Field Analyzer (A.F.A.) during Fertilizer Application and Monitoring operations, the amount due is calculated according to the total number of unique hectares covered. We charge for unique hectares only. You are not charged for multiple Variable Rate operations on the same hectares during the same subscription season. Important notice: Please note that it is important that you log on to Augmenta's Web Platform to “Recognize Sessions” after using your Augmenta Field Analyzer. Failure to do so means that the system will be unable to recognize any previous use of your A.F.A. in a particular field. This means you will be charged for all Variable Rate operations, regardless if they are on unique hectares or not. Another important reason why you should regularly 'Recognize Sessions' after using your A.F.A. is that if the operator forgets to turn off the system after leaving the fields, the recording of the access road or track will also be added to the total hectarage and billed accordingly. This also applies if the system is switched on too early, and scanning starts before entering the fields. To avoid this, 'Recognize Sessions' which is the way to crop or deleted areas electronically outside the field in the field maps window.

Billing cycle

You will be invoiced on a three-months basis throughout the agreement, with each invoice being sent on the 15th of the following month. Since we don't send invoices until the 15th of the following month, you have a 15 day grace period in which to access 'Recognize Sessions' and make sure that everything is up-to-date for that previous two month period. Once the invoice is issued, changes cannot be made, and you will be charged the full amount based on whatever has been logged by the system.

Billing process

The invoice will be sent to you via email in a pdf format, and it will include the following details:

Payment terms

The client shall effect payment within 15 days from receipt of the invoice. Fees are subject to VAT if applicable. We may charge you an additional interest on payment received more than 15 days past its due date.

Payment methods

All major credit cards and direct bank transfer are acceptable payment methods

Payment difficulties

If you are having difficulties paying your bill please get in touch with us straight away. We recognize that farmers and farming operations sometimes face financial difficulties for all sorts of reasons. Given proof of circumstance, Augmenta may offer an extended grace period before payment is due. Without a prior arrangement, your A.F.A. service will be automatically discontinued once the payment is overdue.

Cancellations

Cancellation of an account does not dismiss outstanding invoices or the contrctual commitments. At the time of cancellation, any outstanding balance must be settled.

Refunds

Subscription and Service fees are nonrefundable.

Questions

lease contact us for any other questions or concerns about our billing policy at: sales@augmenta.ag